Work Order Management

Overview

The work order management system handles the full life cycle of a work order from a work order request, to assignment, to completion, notification and follow on reporting. Work order requests can be generated either ad hoc by a user or automatically as part of a preventative maintenance schedule. Work can then be assigned manually by a supervisor or can automatically be assigned based on the type of work to be done, employee credentials and availablitiy. As work is completed, hours worked and parts used can be recorded to provide for internal reporting or departmental or client billing.